Privacy Policy
Effective Date: 21 July 2026
Bobble Services is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit https://bobbleservices.co.uk ("the Website") or use our services.
This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller
Bobble Services
Website: https://bobbleservices.co.uk
Email: admin@bobbleservices.co.uk
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Information you provide
When you contact us or book a service, we may collect:
Your name
Email address
Telephone number
Postal address (where required)
Details of your enquiry
Booking information
Any additional information you choose to provide
Payment Information
If you make a payment through our website, your payment will be processed securely by our payment provider.
We do not store your full payment card details on our website.
3. How We Use Your Information
We use your personal information to:
Respond to enquiries
Arrange and manage bookings
Provide our services
Process payments
Communicate with you about your booking
Meet our legal obligations
Protect against fraud and misuse
Improve the operation and security of our website
4. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Contract – where processing is necessary to provide a service you have requested.
Legal Obligation – where we must comply with legal requirements.
Legitimate Interests – to operate, improve and protect our business and website.
Consent – where required, such as for optional cookies.
5. Cookies
Our website uses cookies to help the website function correctly and provide a better browsing experience.
Cookies may:
Remember your preferences
Support website functionality
Help with booking sessions
Improve website performance
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or delete cookies through your browser settings at any time.
6. Sharing Your Information
We only share your information where necessary.
This may include:
Payment processing providers
Booking system providers
Website hosting providers
IT and technical support providers
Professional advisers where legally required
Government authorities where required by law
We do not sell your personal information to third parties.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.
While no internet transmission can be guaranteed to be completely secure, we work to keep your information protected using appropriate security measures.
8. How Long We Keep Your Data
We only keep your personal information for as long as necessary for:
Providing our services
Managing bookings
Meeting legal and accounting obligations
Resolving disputes
When your information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under UK data protection law, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information (where applicable)
Restrict processing
Object to processing
Request transfer of your data where applicable
Withdraw consent where processing relies on consent
To exercise any of these rights, please contact:
10. Third-Party Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices of those external websites and encourage you to read their privacy policies.
11. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Bobble Services
Email: admin@bobbleservices.co.uk
Website: https://bobbleservices.co.uk
14. Complaints
If you are unhappy with how we have handled your personal information, you have the right to make a complaint to the UK Information Commissioner's Office (ICO).
Website: https://ico.org.uk/
Telephone: 0303 123 1113
You can also contact us first and we will do our best to resolve your concerns.
Cookie Policy
Effective Date: 21 July 2026
This Cookie Policy explains how Bobble Services uses cookies and similar technologies when you visit https://bobbleservices.co.uk.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function correctly, improve performance and remember your preferences.
Cookies we use
Essential Cookies
These cookies are necessary for the website to operate correctly and cannot be switched off. They may be used for:
Website security
Booking functionality
Session management
Payment processing
Cookie preference storage
Functional Cookies
These cookies remember choices you make, such as your cookie preferences, to improve your experience.
Third-Party Cookies
If our website uses third-party services (such as payment providers or booking software), those providers may set cookies that are necessary for their services to function.
We do not currently use advertising or analytics cookies.
Managing Cookies
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may prevent parts of the website from functioning correctly.
Changes to this Policy
We may update this Cookie Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions about this Cookie Policy, please contact:
Bobble Services
Email: admin@bobbleservices.co.uk
Terms & Conditions
Effective Date: 21 July 2026
Welcome to https://bobbleservices.co.uk. By accessing or using this website, you agree to these Terms & Conditions.
1. About Us
This website is operated by Bobble Services.
Email: admin@bobbleservices.co.uk
2. Website Use
You agree to:
Use the website lawfully.
Provide accurate information when making enquiries or bookings.
Not attempt to interfere with the website's operation or security.
Not use the website to transmit malicious software or harmful content.
3. Bookings
Bookings made through our website are subject to availability.
We reserve the right to refuse or cancel bookings where necessary.
Booking confirmation will normally be provided by email.
4. Prices
All prices displayed on the website are in Pounds Sterling (£).
Prices may be changed without notice but will not affect confirmed bookings.
5. Payments
Payments are processed securely by our payment provider.
We do not store your payment card details.
6. Cancellations and Refunds
Our Refund & Cancellation Policy forms part of these Terms & Conditions.
7. Intellectual Property
All content on this website, including text, graphics, photographs, logos and branding, belongs to Bobble Services unless otherwise stated.
You may not copy, reproduce or distribute any content without prior written permission.
8. Website Availability
While we aim to keep the website available at all times, we cannot guarantee uninterrupted access and may suspend or withdraw the website for maintenance or operational reasons.
9. Liability
To the fullest extent permitted by law, Bobble Services shall not be liable for any indirect or consequential losses arising from the use of this website.
Nothing in these Terms excludes liability that cannot legally be excluded.
10. Privacy
Your use of the website is also governed by our Privacy Policy and Cookie Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
Bobble Services
Email: admin@bobbleservices.co.uk
Refund & Cancellation Policy
Effective Date: 21 July 2026
This policy explains how cancellations and refunds are handled by Bobble Services.
Customer Cancellations
If you need to cancel your booking, please contact us as soon as possible using:
Where possible, we ask customers to provide at least 48 hours' notice before their booking.
Refunds
Where a booking is eligible for a refund, refunds will normally be processed using the original payment method.
Please allow up to 10 working days for the refund to appear in your account, depending on your bank or payment provider.
Non-Refundable Circumstances
Refunds may not be available where:
The service has already been completed.
The cancellation falls outside our cancellation period.
The booking was made for a specific date and time and cannot reasonably be reallocated.
The customer fails to attend without prior notice.
Cancellation by Bobble Services
If we need to cancel your booking due to unforeseen circumstances, you will be offered either:
A full refund; or
An alternative appointment, where available.
Consumer Rights
Nothing in this policy affects your statutory rights under UK consumer law.
Contact
Email: admin@bobbleservices.co.uk